Terms of Service
Clear terms for using the website, submitting briefs, approving project scope, and starting paid work.
Briefs, audits, and recommendations do not create a paid project by themselves.
Paid work starts only after route, scope, payment stage, and responsibilities are confirmed.
We deliver the agreed system professionally, but do not guarantee business outcomes.
Who we are
Expert Dev Studio builds premium websites, 3D website experiences, smart lead flows, AI-assisted buyer journeys, audits, onboarding flows, and related website care systems for service businesses and premium brands.
For questions, contact hello@expertdevstudio.com or +91 95103 94742.
Website use
You may use this website to explore services, read resources, request a Trust Leak Audit, submit a Smart Brief, join the newsletter, review project-start details, complete onboarding, or contact Expert Dev Studio.
You agree not to misuse the website, interfere with its systems, submit false information, attempt unauthorized access, copy protected materials, or use the website in a way that harms Expert Dev Studio, other users, or third-party services.
Smart Brief and audit requests
Submitting a Smart Brief, Trust Leak Audit request, or inquiry does not create a paid project by itself.
A brief helps us understand your business, website, offer, goals, and possible route. After review, we may recommend an audit, sprint, funnel, 3D website, AI conversion system, authority ecosystem, conversion care, or a custom route.
We may decline, pause, or redirect a request if the fit is unclear, the scope is not appropriate, the request is outside our services, or the project would not be fair to either side.
Recommendations are not forced packages
Any recommendation shown after a brief is an initial route based on your answers. It is not a forced package and does not guarantee that the final project route will be the same.
Expert Dev Studio may recommend a smaller, larger, different, or delayed route after reviewing your business context, public link, goals, budget, timeline, assets, and readiness.
Project scope
Paid work begins only after the project route, scope, payment stage, timeline, and responsibilities are confirmed.
The scope may include pages, design direction, copy structure, forms, lead flow, payment-start flow, onboarding, admin tracking, integrations, support window, and other agreed deliverables.
Anything not clearly included in the confirmed scope is outside scope. New pages, major design direction changes, new features, extra integrations, new automation, new branding, advanced copywriting, third-party setup, or additional revisions may require a separate estimate.
Payments
Payment terms depend on the selected service and project route. Some services may require full advance payment. Larger projects may use milestone payments. Monthly services may require recurring payment or renewal.
Payment may be required before work begins, before handover, before launch, or before a specific project stage continues.
All prices may be shown exclusive of applicable taxes, gateway fees, third-party costs, or provider charges unless clearly stated otherwise.
Some Expert Dev Studio offers may provide a ₹0 upfront website build fee under a required 10-month Launch Care Plan. The selected route, payment schedule, minimum term, defined Launch Care deliverables, excluded items, ownership/handover terms, and pause rules are shown before payment or project start.
Project acceptance
Before a client pays or starts a project, they may be required to review and accept the project terms shown on the project-start page.
Payment should not be made unless the client understands the route, scope, payment stage, and refund handling.
- Terms of Service
- Refund Policy
- project scope
- payment amount
- timeline
- no-guarantee acknowledgement
- third-party cost acknowledgement
Client responsibilities
To keep a project moving, the client is responsible for providing required information, access, content, assets, brand materials, approvals, feedback, and accurate business details on time.
Delays caused by missing inputs, unavailable access, slow approvals, changing direction, unclear decisions, or incomplete materials may affect the timeline and delivery sequence.
If required access, content, or approvals are not provided within a reasonable time, Expert Dev Studio may pause the project, revise the timeline, adjust the scope, or continue only with available information.
Timelines
Timelines are estimates unless specifically agreed otherwise in writing.
Delivery depends on scope clarity, content availability, client feedback, approvals, third-party provider availability, payment status, and technical complexity.
Expert Dev Studio aims to work efficiently and communicate clearly, but timelines may change if the scope changes, approvals are delayed, assets are missing, integrations take longer, or third-party services are unavailable.
Revisions and changes
Reasonable revisions are handled within the agreed scope and support window.
A revision means improving, correcting, or refining agreed work. It does not include changing the entire direction, adding new pages, adding new features, rebuilding completed sections, adding new integrations, or expanding the project beyond the agreed route.
Major changes may require a new estimate, adjusted timeline, or additional payment.
Third-party services and costs
Some projects may require third-party services such as domains, hosting, payment gateways, email providers, WhatsApp or SMS providers, analytics tools, plugins, stock assets, fonts, APIs, subscriptions, automation tools, or external software.
Unless clearly included in the confirmed scope, these costs are separate from Expert Dev Studio's service fee.
Third-party services are controlled by their own providers. Their pricing, approval process, downtime, refund rules, restrictions, verification requirements, account decisions, and policy changes are outside Expert Dev Studio's control.
No guaranteed business results
Expert Dev Studio builds strategy, design, website structure, lead flow, trust systems, forms, follow-up support, payment-start flows, onboarding paths, and admin visibility as agreed in scope.
Business results depend on many factors outside our control, including offer strength, market demand, traffic quality, pricing, proof, sales follow-up, response speed, reputation, advertising, competition, and client operations.
- leads, sales, revenue, or profit
- ad performance or search ranking
- platform or third-party provider approval
- client closing rate or specific conversion percentage
- viral content or uninterrupted third-party service availability
Website content and accuracy
The client is responsible for the accuracy of business claims, pricing, offers, testimonials, legal requirements, industry claims, product details, service details, guarantees, results, credentials, and compliance-related content provided to Expert Dev Studio.
Expert Dev Studio may help structure and improve copy, but the client must confirm that all claims are accurate and allowed for their business.
We do not create fake testimonials, fake logos, fake results, fake guarantees, or misleading proof.
Intellectual property
Unless agreed otherwise, Expert Dev Studio retains ownership of internal systems, reusable components, frameworks, processes, templates, admin structures, design systems, code patterns, and know-how developed before or outside the project.
After full payment and handover, the client receives the agreed deliverables for their business use, subject to the confirmed scope and any third-party licenses.
Unpaid work, rejected concepts, internal drafts, unused directions, strategy notes, and unreleased system components remain the property of Expert Dev Studio unless agreed otherwise.
Portfolio and case studies
Unless the client requests confidentiality in writing and Expert Dev Studio accepts it, we may mention the project in our portfolio, case studies, internal examples, or marketing materials after launch or delivery.
We will not intentionally reveal private business information, sensitive access details, private financial details, or confidential strategy without permission.
Confidential information
Both sides should treat private project information, access credentials, unpublished business details, internal operations, and sensitive materials responsibly.
Clients should not share passwords casually. Where possible, access should be shared through secure methods, limited permissions, or temporary access.
Expert Dev Studio will use client-provided access only for agreed project purposes.
Communication
Project communication may happen through email, calls, forms, project pages, WhatsApp, or other agreed channels.
Important approvals, scope changes, payment terms, or delivery decisions should be confirmed in writing.
If communication becomes unclear, delayed, abusive, misleading, or repeatedly outside the agreed process, Expert Dev Studio may pause or decline further work.
Support windows
Some services include a launch support window. This window is meant for fixes, clarity improvements, form checks, minor issues, and agreed refinements related to the delivered scope.
Support windows do not include unlimited redesigns, new pages, new features, new strategy, ads management, content creation, third-party fees, major direction changes, or ongoing maintenance unless included in the confirmed scope.
Maintenance and care
After launch or handover, ongoing updates, monitoring, improvements, backups, security checks, content changes, conversion improvements, or technical support may require a separate care plan.
Without an active care plan, Expert Dev Studio is not responsible for ongoing updates, platform changes, third-party breakage, client edits, expired services, hosting issues, or future maintenance.
Payments, chargebacks, and disputes
If there is a concern about payment, scope, refund, or delivery, the client should contact Expert Dev Studio first so the matter can be reviewed fairly.
Chargebacks, payment reversals, or payment disputes without prior communication may pause the project, delay access, or require resolution before further work continues.
We aim to resolve concerns through clarification, eligible fixes, route adjustment, project credit, rescheduling, partial refund where fair, or other reasonable solutions.
Limitation of responsibility
Expert Dev Studio is responsible for delivering the agreed scope with reasonable skill, care, and professional effort.
We are not responsible for indirect losses, missed opportunities, lost revenue, lost profit, business interruption, platform restrictions, third-party failures, client-side delays, incorrect information supplied by the client, or results outside the agreed scope.
Refusal or termination of work
Expert Dev Studio may refuse, pause, or stop work if the project becomes unsafe, misleading, unlawful, abusive, unpaid, outside scope, dependent on unavailable access, dependent on false claims, or no longer aligned with the agreed route.
If a project is paused or stopped, any refund or credit will be reviewed under the Refund Policy and actual work completed.
Updates to these terms
These Terms may be updated as the business, services, systems, or legal requirements change.
For active paid projects, the version accepted at project start will generally apply unless both sides agree otherwise or a required update must be accepted before continuing.
Contact
For questions about these Terms, contact Expert Dev Studio at hello@expertdevstudio.com.
Not sure which route fits?
Start with a Smart Brief or Trust Leak Audit before choosing a paid build.